Shipping Policy

Last Updated: July 2026

Thank you for shopping with ATHLY. We are committed to delivering your order quickly and safely.

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

During product launches, sales, or periods of high demand, processing times may be slightly longer.

Shipping Within India

We currently ship across India through our logistics partners.

Estimated delivery timelines:

• Metro Cities: 2–5 business days

• Tier 2 & Tier 3 Cities: 3–7 business days

• Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary due to factors beyond our control, including weather conditions, operational delays, or courier disruptions.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.

We may offer free shipping promotions from time to time. Such offers will be clearly communicated on our website.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor your shipment's progress.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. ATHLY is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.

Damaged or Lost Packages

If your package arrives damaged, please contact us within 48 hours of delivery with photographs of the package and product.

If your shipment appears lost in transit, please contact us and we will work with the courier partner to investigate the issue.

Delivery Delays

While we strive to meet all delivery timelines, ATHLY cannot guarantee delivery dates and is not liable for delays caused by courier partners, natural disasters, government actions, or other unforeseen circumstances.

Contact Us

For shipping-related questions, please contact us at:

Email: support@athly.life

We aim to respond to all customer inquiries within 24–48 business hours.