Return & Refund Policy

Last Updated: July 2026

At ATHLY, we are committed to delivering high-quality sports nutrition products. Due to the nature of consumable products and for hygiene, safety, and quality control reasons, all sales are final.

No Returns

We do not accept returns or exchanges for any products once they have been delivered.

This policy helps ensure that every customer receives products that have not been tampered with, opened, or stored improperly after delivery.

Damaged, Defective, or Incorrect Items

If you receive:

• A damaged product

• A defective product

• An incorrect item

Please contact us within 48 hours of delivery at support@athly.life with:

• Your order number

• Clear photographs of the product and packaging

• A brief description of the issue

Our team will review the request and, if approved, provide a replacement or refund at our discretion.

Refunds

Refunds will only be considered in the following cases:

• Wrong product delivered

• Product received in damaged condition

• Product lost in transit and not delivered

Approved refunds will be processed to the original payment method within 5–10 business days.

Order Cancellations

Orders may be cancelled only before they have been shipped. Once an order has been dispatched, it cannot be cancelled.

Contact Us

For any questions regarding your order, please contact:

Email: support@athly.life